What did I like about the Lleida excursion?

 To begin with, what I liked about the excursion was chatting with those who studied at the academy, eating pancakes and the truth is that it seemed like a fairly large and interesting place.

 Can i speak to Chloe Burns in tecnichan support, please?

Just a moment, i'll put you on hold... . I'm sorry. I'm afraid that Chloe is unavailable at the moment. She's in a meeting with a client. Can i transfer you to Bill Jones from the same departament?

No, i'd rather speak to Chloe directly.

Ok, I understand

Could you ask her to return my call, please?

We've got a problem with our caputat program. 

We need a solution urgently.

Let me write down your name and control

It's Steve McGough.

Can you spell your last name, please?

Yes, of course. It's M-C-G-O-U-G-H. And my phone number is 061 209 992

Ok. Let me check that. It's 061 209 992?

No, it's 922 at the end. 061 209 922.

061 209 922. Ok. And the message is to call you urgently about a software problem.

That's right

I expect her to be free at around 1.00.

 PHONE CALLS                     LLAMADAS TELEFONICAS

AS SOON AS POSSIBLE-LO ANTES POSIBLE

AVOID-EVITAR

BE CAREFUL -TEN CUIDADO

CALLER -LLAMADOR

CONTACT -CONTACTO

DIAL A NUMBER -MARCAR NUMERO

ENGAGED-COMPROMETIDO

EXTENSION NUMBER-EXTENSION DEL NUMERO

NO REPLY-NINGUNA RESPUESTA

ON THE LINE-EN LA LINEA

PROFESSIONAL-PROFESIONAL

PUT YOU THROUGH-PONERTE A TRAVES

REMIND-RECORDAR

RING BACK-VOLVER A LLAMAR

SPEAK UP-HABLAR ALTO

STATE-ESTADO

WRONG NUMBER-NUMERO EQUIVOCADO

ANSWERING CALLS AND TAKING MESSAGES                 CONTESTAR LLAMADAS Y TOMAR MENSAJES

CUT OFF-CORTAR

DEAL WITH -TRATAR CON

EXPECT-ESPERAR

HANG UP-COLGAR

IN A MEETING-EN UNA REUNION

INTERRUPT-INTERRUMPIR

LEAVE A MESSAGE-DEJAR UN MENSAJE

LINE IS BUSY-LA LINEA ESTA OCUPADA

ON HOLIDAY -DE VACACIONES

OUT OF THE OFFICE-FUERA DE LA OFICINA

OUT OF TOWN-FUERA DE LA CIUDAD

PUT YOU ON HOLD-PONERTE EN ESPERA

SPELL THAT-DELETREALO

RETURN YOUR CALL-DEVOLVEREMOS LA LLAMADA

TAKE A MESSAGE-LLEVAR UN MENSAJE

TAKE DOWN-DERRIBAR

TRANSFER-TRANSFERIR

UNAVALIABLE-NO DISPONIBLE

URGENT-URGENTE